Soft Skills Enhancement Series

This course focuses on Teambuilding and Collaborative style of working to achieve a common goal. It also covers stages of Team formation and how each team member can contribute towards building a high performing team.

This training module assists the employees to know how to create SMART Goals as it helps to clarify ideas, set directions, focus efforts to use time and resources. 

This course talks about Basics of Performance Management & the 7 essential components of an effective Performance Management system.

This course will assists leaders how to initiate and execute change with ACT framework and what cause change to fail or succeed.

SBI stands for Situation-Behavior-Impact. This module will assists team members know how the feedback should be and what are the key points to be considered while giving feedback.

This course will assists the audiences to know what is creativity and how creative solutions should be. It will also helps the audiences know the roadblocks for creativity , components, myths and tools to create creative ideas.

This course talks about the benefits of Creative Thinking, it covers the 5 stages of Creative Thinking process: Preparation, Incubation, illumination, Evaluation and Verification.

Communication Excellence -Batch No. 3

This course talks about the meaning and importance of Creative Thinking, it also covers different types of Creative Thinking techniques and benefits.

This course will assist employees to know types of Unconscious Bias and how to recognize them. 

This courses will make the audience go through the difference between Conscious and Unconscious bias, how does it affect the business and how to address the biases in the workplace.

Communication Excellence Program by Coach - Ms. Karuna Ballani

This course talks about the importance of Organizational Skills in the workplace. It covers different types of Organizational Skills that are required to be more disciplined, organized and effective.

This course talks about types of customer and difference between Customer & Consumers , Internal & External Customers.

This course talks about Personal Effectiveness Skills and its importance, it also covers tips to improve Personal Effectiveness at work.

This course talks about what is rapport ,benefits of building rapport and how to build rapport.

Satisfied customers are the biggest advocates. After attending this training module, you will be able to understand how to handle difficult /irate customers.